At BB-Trip, we understand the standards expected by foreign business travelers and we tailor our service to exceed those expectations. With local operations that cover a majority of the Asian continent, we have intimate knowledge of each unique region and its transport infrastructure, providing prompt, professional service regardless of the location.
From top to bottom, our company is dedicated to customer experience excellence. This culture is nurtured through professional operational management, continuous customer-focused training of our 24/7 English speaking support team, and use of only select chauffeurs in each location we operate; experienced, professional drivers who demonstrate their commitment to quality in each service they perform, and who are trained to BB-Trip best-in-class service level standards.
BB-Trip provides affordable and reliable Japanese professional driver services to travelers in more than 300 cities in 60 countries.
We pair guests with licensed and insured drivers to create a consistent and extraordinary experience. Passengers will receive five-star service at the time of booking and all-inclusive fares are guaranteed. All you need to do is provide a great customer experience, and we will do our best for the rest.
BB-Trip was founded in 2014 and is headquartered in Nagoya, Japan.
Together with you as our partner, we will make BB-Trip a truly multinational company. You can read more about the BB-Trip story here.
BB-Trip gives you peace of mind as you travel through the fast-paced world.
Provide services that guests can rely on. Become a colleague. Only work with trusted drivers and concierges that we trust. Earn trust and maintain trust.
As part of the staff, care about guests, users and partners, and each other. Care makes our products and services unique. Caring about our communities and how we give back to society.
Act with integrity
Act in a fair and honest manner. Strive to always do the right thing for our guests, drivers and concierges, and each other. Treat everyone with the same level of respect-just as you want to be treated.
Find ways to improve. Encourage curiosity. Learn quickly from mistakes and grow from experience. Strive to be better every day. Strive to create amazing services, become an industry leader and exceed guest expectations.
One more mile
Beyond requirements. Be proactive in exceeding guest expectations. If you find you can do better, take the initiative to improve.